Privacy policy.

At ZEDLAB, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

  • Name and contact details (email, phone number, address)

  • Business name and logo files you upload

  • Project-related information (signage type, sizes, preferences)

  • Any other information you voluntarily provide

We also collect basic website usage data (e.g., cookies, IP addresses) to improve site performance and user experience.

2. How We Use Your Information

We use your information to:

  • Provide quotes and deliver signage services

  • Communicate with you about your project

  • Process payments and manage orders

  • Improve our website and services

  • Comply with legal obligations

We will never sell or share your personal information with third parties, except where necessary to provide our services (e.g., trusted couriers, payment processors) or where required by law.

3. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. While we use secure systems, no method of data transmission is 100% secure, and we cannot guarantee absolute security.

4. Your Rights

You have the right to:

  • Access and update your personal information

  • Request deletion of your data (subject to legal requirements)

  • Opt-out of any future marketing communications

To exercise these rights, please contact us at zac@zedlab.co.nz.

5. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

ZEDLAB
Hawke’s Bay, New Zealand
zac@zedlab.co.nz